1. General information

Data protection is very important to us. We therefore process your personal data with great care and in accordance with the applicable legal requirements. Clipper Translations Ltd, Ackersteinstrasse 203, Zurich, Switzerland processes your personal data for various purposes and provides transparent information about this data processing in this document. ‘Personal data’ refers to all information that can be associated with an identified or identifiable natural person.

The term ‘processing’ covers any handling of personal data, e.g. obtaining, disclosing, storing, deleting, etc.

Please read the entire privacy policy carefully. This will tell you how and why we process your personal data and what rights you have in connection with this data processing.

This privacy policy is based on the Swiss Data Protection Act (DSG). It is also based on the European General Data Protection Regulation (GDPR). The extent to which the GDPR is applicable depends on the individual case.

To whom and when does this privacy policy apply?

• If you purchase services or products from us or have a contractual relationship with us
• Visitors to our website www.clipper.ch
• If you contact us, e.g. by e-mail, letter, via our contact form or another contact tool
• If you receive information or marketing communications from us
• If you apply for a job with us
• If you deal with us in the context of further data processing in connection with our offers
  
  

2. Responsibility

The company responsible for processing personal data is the one that determines the purpose and means of processing. For data processing in accordance with this privacy policy, the following company or person is the ‘controller’ within the meaning of the DSG, i.e. the body responsible for data protection, unless otherwise communicated in specific individual cases (identity):

Clipper Translations Ltd Ackersteinstrasse 203 8049 Zurich Switzerland

If you have any concerns or questions about data protection, you can contact us at the following address:

 

translate@clipper.ch

3. Personal data processed

We process different categories of personal data for different purposes. We process less personal data in the case of contractual partners who are companies – in this case, we process in particular data relating to contact persons at the companies (e.g. name, email address, position in the company, communication data). You provide us with much of the following personal data yourself. However, you are generally not obliged to do so. If you provide us with data about other persons, we assume that you are authorised to do so and that this data is also correct. You automatically confirm this when you transmit data from these third parties to us. Please ensure that the third parties concerned have been made aware of this privacy policy.

3.1. Basic data and contact information

Basic data and contact information relate directly to your person and characteristics (e.g. to contact you). We process the following basic data, for example:

• Surname, first name
• Gender
• Date of birth
• Address
• Email address
• Telephone number
• Nationality and residence permit status
• Information on language preferences
• Information from ID or passport
• Family details (e.g. marital status)
• Information on professional role and employment (e.g. employment status, employer)
• Information on education
• Information on income and assets
• Information on living situation
• Signatory authorisations and declarations of consent
  

We receive this master data directly from you. However, under certain conditions, we may also obtain personal data from third parties, such as our contractual partners, associations and address brokers, and from publicly available sources such as the internet.

3.2. Contract data

Contract data is information that arises in connection with the execution of the contract. We process the following data:

• Information from the period prior to the conclusion of a contract and information relating to the conclusion of the contract itself (e.g. the subject matter of the contract), as well as the information required or used for the execution of the contract
• Date, details of the type, duration and terms of the contract in question, data on the termination of the contract
• Customer history
• Details of payments and payment terms, mutual claims
• Details of complaints, details of customer satisfaction, complaints, feedback
• Responses to customer and satisfaction surveys
• Access data and logins
  

3.3. Application data

Application data is data that we collect in connection with your application to us, e.g. the following data:

• CV, letter of motivation
• Work and degree certificates
• Information about your current job (e.g. notice period)
• Salary expectations
• Information in connection with a job interview
  

3.4. Communication data

Communication data is data that arises in connection with communication with you, e.g. the following data:

• Contact details such as postal address, email address and telephone number
• Content of all correspondence
• Information on the type, time and other marginal data of the communication
  

3.5. Behavioural data

In order to tailor our offers and services to you, we try to get to know you better. To do this, we process data about your behaviour. Behavioural data is information about your use of our website. It can also be collected on the basis of technical data. We may also use your other interactions with us as behavioural data, and we may link behavioural data with other information. This data then gives us insight into what your needs and interests are likely to be. We evaluate behavioural data for this purpose. This gives us overall knowledge of your preferences and likely behaviour, or that of groups of people with similar characteristics.

3.6. Location data and technical data

When you visit our website, technical data is collected. This includes, for example, the following data:

• Location and traffic data
• IP address of the end device and device ID
• Information about your device, the operating system of your end device Information about your Internet provider
• Content accessed or logs recording the use of our systems
• Date and time of access to the website
  

3.7. Other possible data

Depending on necessity, we may also process the following additional data:

• In connection with official or legal proceedings, data may be collected (e.g. evidence) that may also relate to you.
• We may also be required to collect data for health protection reasons (e.g. as part of protection concepts).
• We may also process photos or videos in which you may be recognisable (e.g. from events).
• We may collect data about who attends events and when.
• We may collect data about whether you participate in promotions (e.g. competitions).

4. Purposes of our data processing

We process your personal data, where permitted, for various purposes in which we have a legitimate interest:

• To fulfil contracts
• To improve our services and products
• For communication (e.g. responding to your messages)
• To review your application (so that we can assess whether you are suitable for a position with us)
• To maintain our IT security (in particular to monitor the performance of our website)
• To enforce measures for operational and building security and to protect our employees, other persons and valuables
• For internal administration (e.g. for accounting or data archiving purposes)
• To comply with legal requirements (e.g. to process complaints, prevent and investigate criminal offences or other misconduct)
• To assert legal claims (if necessary, we also process personal data in order to enforce claims in court, out of court and before authorities in the United Kingdom and abroad, or to defend ourselves against legal claims)
• For corporate development (e.g. for corporate management, for the purchase and sale of business areas and the associated transfer of personal data)
  

5. Disclosure of data to other companies and other recipients

We disclose your personal data to service providers. This applies in particular to IT service providers, but may also apply to analysis service providers, debt collection service providers, credit agencies, marketing service providers, etc., where necessary. Insofar as these service providers process personal data as processors, they are obliged to process personal data exclusively in accordance with our instructions and to take measures to ensure data security. Data may also be disclosed to other recipients, e.g. to courts and authorities in the context of legal proceedings.

In individual cases, we may also disclose personal data to other third parties for their own purposes, e.g. if you have given us your consent to do so or if we are legally obliged or entitled to disclose it.

6. Personal data abroad

Recipients of data (e.g. other companies or authorities) are not only located in Switzerland. This applies in particular to certain service providers. These may also be located outside the European Economic Area (EEA) and Switzerland, in particular in the USA, i.e. also in other countries around the world. We may, for example, transfer data to authorities abroad if we are legally obliged to do so. Not all countries outside Switzerland and the EEA have the same level of data protection as Switzerland. We therefore compensate for the lower level of protection by means of appropriate contracts, in particular the Standard Contractual Clauses issued by the European Commission and recognised by the Swiss Federal Data Protection and Information Commissioner (FDPIC).

In certain cases, we may also transfer data in accordance with data protection regulations without these agreements, e.g. if you have consented to a specific disclosure of data or if the disclosure is necessary for the performance of a contract or the enforcement of legal claims or for overriding public interests.

7. Duration of data processing

We store and process your personal data for as long as it is necessary for the purpose of processing (in the case of data relating to contracts, this is normally for the duration of the contractual relationship), as long as we have a legitimate interest in storing the data (e.g. to enforce legal claims or to ensure IT security) and as long as data is subject to a statutory retention obligation (for certain data, for example, there is a ten-year retention period that we are required to comply with). We destroy or anonymise your personal data after the storage or processing period has expired, unless this is prohibited by legal or contractual obligations.

8. Legal basis for data processing in accordance with the GDPR

Depending on the circumstances, data processing is only permitted if specifically allowed by applicable law. This does not apply under Swiss data protection law, but it does apply under the European GDPR, insofar as it is applicable. In this case, we base the processing of your personal data on the following legal bases:

• your consent (Art. 6(1)(a) and Art. 9(2)(a) GDPR);
• the processing is necessary for the performance of a contract or for taking steps prior to entering into a contract (Art. 6(2)(b) GDPR)
• processing is necessary for a legitimate interest in data processing (Art. 6(1)(f) GDPR)
• processing is necessary for the establishment, exercise or defence of legal claims or civil proceedings (Art. 6(1)(f) and Art. 9(2)(f) GDPR)
• processing is necessary for compliance with domestic or foreign legal provisions (Art. 6(1)(c) and (f) and Art. 9(2)(g) GDPR)

9. Rights of data subjects

Under applicable data protection law, you have certain rights that allow you to obtain further information about our data processing and to influence it. These rights include, in particular, the following:

• You have a right to information. This means that you can request information about our data processing. We are happy to assist you in this regard. You can also submit a so-called request for information if you would like further information and a copy of your data.
• You have a right to transfer. This means that you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format or to have it transferred to a third party, provided that the corresponding data processing is based on your consent or is necessary for the performance of a contract.
• You have the right to erasure and objection. This means that you can object to our data processing so that we can no longer process your data. You can then request that we delete your personal data. However, we would like to point out that we will continue to process and store your data if we are obliged to do so.
• You have the right to rectification. This means that you can correct or complete incorrect or incomplete personal data or have it marked with a so-called dispute note.
• You have the right to withdraw your consent. This means that you can withdraw your consent at any time, provided that you have previously given your consent to data processing. The withdrawal is effective from that moment onwards, i.e. only for the future and not for the past. However, we may continue to process your data on another basis in the event of your withdrawal.

If you exercise your rights as a data subject, we must verify your identity (this is done, for example, by sending us a copy of your ID). The rights of data subjects listed are subject to legal requirements and restrictions. This means that it is not always possible to exercise these rights in full. For example, we may still need to process your personal data in order to fulfil an order with you, to protect our own legitimate interests or to comply with legal obligations. To the extent permitted by law (e.g. to protect the privacy of third parties and to safeguard our own legitimate interests, such as the existence of trade secrets), we may restrict or deny your exercise of your rights. It should also be noted that you also have the option of contacting the competent data protection authority with your concern.

10. Status of the privacy policy

This privacy policy is up to date and dated 26 January 2026.

This privacy policy was created by LEXDEX.ch – Your data protection expert.